Unmasked

SHIPPING TIME

•The Product will be dispatched within 3 to 4 weeks from the date of order confirmation

RETURNS

•Made to order items cannot be returned or exchanged

•Returns or refunds are exclusively offered for items that arrive damaged or broken.

Delivery Timeline and Process: We are committed to delivering your products as swiftly and efficiently as possible, in full compliance with our Shipping Policy.

Standard Delivery Time: Typically, orders are processed and delivered within 3 to 4 weeks from the date of order confirmation.

Shipment Notification: Upon dispatch of your order, you will receive a detailed notification via your registered contact information. This notification will include:
- Shipment details
- Designated shipping service provider

Order Tracking: Where available, we provide order tracking capabilities. If applicable, tracking information will be included in your shipment notification, allowing you to monitor your order's progress through the shipping service provider's website.

We strive to ensure a transparent and reliable delivery process for all our valued customers. Should you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer service team.